Privacy Policy

1. Introduction

At Tubali Data, we are unwavering in our commitment to safeguarding your privacy and ensuring the absolute security of your personal data. This Privacy Policy comprehensively details our methodologies for the collection, utilization, disclosure, and protection of your information when you access and utilize our enterprise services.

2. Data Collection Protocols

2.1 Personal Identifiable Information (PII)

We strictly collect information necessary for the provision of our services:

• Legal full name
• Verified email address
• Primary contact number
• Date of birth (for age verification)
• Registered residential address

2.2 Regulatory KYC Compliance Data

In adherence to federal financial regulations and anti-money laundering (AML) laws:

• National Identity Number (NIN)
• Bank Verification Number (BVN)
• Government-issued photographic identification

2.3 Telemetry and Transactional Data

• Comprehensive purchase and billing history
• Encrypted payment instrument metadata
• Real-time wallet balance and ledger events
• Encrypted beneficiary identifiers

2.4 System and Technical Analytics

• Network IP address routing
• Device fingerprinting and hardware parameters
• Browser user-agent telemetry
• Session usage analytics and latency metrics

3. Utilization of Data

Your data is strictly utilized for operational excellence:

• Processing transactions with state-of-the-art latency
• Executing strict identity verification to prevent systemic fraud
• Continuous architectural improvements to our core services
• Delivery of cryptographic transaction receipts
• Providing tier-1 customer support
• Compliance with statutory financial obligations
• Automated detection of anomalous or malicious activities

4. Information Disclosure

We uphold strict data silos and only share information under the following corporate guidelines:

4.1 Certified Service Partners

Information is shared securely with PCI-DSS certified payment processors, telecommunication operators, and licensed KYC verification authorities strictly for service execution.

4.2 Statutory Legal Requirements

We may disclose your information if legally mandated by a binding court order, government subpoena, or to aggressively protect our intellectual property and corporate infrastructure against cyber threats.

5. Enterprise Data Security

We deploy military-grade security infrastructure to shield your data:

• AES-256 encryption for data at rest and TLS 1.3 for data in transit
• Isolated database clusters behind strict virtual private clouds
• Continuous penetration testing and automated vulnerability scanning
• Zero-trust internal access controls and stringent authentication
• Mandatory cryptographic Transaction PINs

6. Your Data Sovereignty

As a user, you maintain authoritative rights over your data:

• Right to access and export your complete personal dossier
• Right to rectify and update inaccurate data
• Right to request full account erasure (subject to financial retention laws)
• Right to formally withdraw consent for non-essential data processing

7. Retention Policies

We retain your operational data only for the lifecycle necessary to deliver superior service and comply with strict legal frameworks. Financial transaction ledgers are cryptographically sealed and maintained for a minimum of 7 years in compliance with international anti-money laundering (AML) statutes. Upon account termination, standard data is purged within 24 hours.

8. Corporate Contact

For formal inquiries regarding our domestic and international data practices, please direct communications to our legal department:

• Email: support@tubalidata.com.ng
• Support: support@tubalidata.com.ng
• Phone: 2348028777262